Latest update June 1, 2025

Fees and Payments Policy

Introduction:
Forlanso is committed to providing secure and flexible digital tools that enable the organization of contracts and payments between buyers and service providers. Forlanso does not engage in any direct financial activity or hold user funds. All financial transactions are conducted through licensed third parties, including payment gateways, banks, and money transfer services, in accordance with relevant local and international laws.

1. Commission and Fee Policy:
* Forlanso does not charge any commission from service providers for selling services or executing contracts.
* Fees are charged on payment transactions initiated by buyers. These include third-party fees and Forlanso’s operational costs.
* Transaction fees are clearly displayed on the invoice before the buyer confirms payment.
* Paid subscriptions are non-refundable after payment is completed.

2. Payment Methods for Buyers:
1. Credit Card Payments:
Forlanso accepts payments through Visa and MasterCard via licensed third-party providers. Forlanso does not store card data, and all processing is handled externally.

2. Cryptocurrency Payments:
Forlanso enables payment via cryptocurrencies through a licensed third-party service. The amount is instantly converted to its USD equivalent and deposited in the service provider’s account. Forlanso does not store wallet addresses or perform any exchange or storage of digital assets.

3. Bank Transfer Payments:
The buyer is responsible for ensuring the full amount, including applicable fees, is received in Forlanso’s designated bank account. If the received amount is less than the required value, fees are deducted, and only the remaining balance is applied. Forlanso is not responsible for deductions or conversion discrepancies from sending or receiving banks.

3. Transaction Fees:
The following transaction fees apply to payments made through Forlanso:
- Credit Cards: 9.5% + $0.50 USD
- Cryptocurrency: 9.5% + $0.50 USD
- Bank Transfers: 5% + $35 USD (for transfer handling costs)

4. Currency and Exchange Rates:
* All services are priced in USD.
* Amounts may be converted to local currency depending on the country and payment channel.
* Exchange rates are determined by the financial providers. Forlanso is not liable for rate fluctuations or conversion charges.

5. Earnings Withdrawal for Service Providers:
Service providers may request withdrawals through the following channels (depending on their country):
* Bank Transfers
* Money Exchange Offices
* E-wallets and financial apps

Available options are shown during the withdrawal request based on the user’s country, including fees and limits.

6. Withdrawal Channel Details:
1. Bank Transfers:
* Minimum withdrawal amounts vary by country.
* The correct currency type must be selected. Errors may result in returned transfers and the deduction of associated fees.
* Forlanso’s responsibility ends once the amount is transferred to the provider’s designated account.
* Users must enter accurate information, verified with ID or passport.

2. Money Exchange Offices:
* The recipient (exchange office) determines the currency received.
* Service providers bear any additional fees by the receiving office.
* Fees vary based on country and amount.

3. E-wallets and Financial Apps:
* Available options can be viewed in the user’s account settings.
* A percentage fee applies, based on the wallet/app type.
* Service providers are responsible for any additional charges by the receiving provider.
* Detailed and accurate information must be submitted during the withdrawal request.

7. General Terms and Conditions:
* Withdrawals cannot be requested under another person’s name.
* Identity verification is mandatory prior to withdrawal.
* The platform must not be used for financial transfers not based on a valid contract.
* All transactions are subject to the laws of the United Arab Emirates.
* Forlanso is not responsible for delays or bank fees after transfer completion.
* Forlanso is not responsible for differences in the received currency if automatically converted.
* Users are responsible for data accuracy; any resulting costs will not be refunded.
* Forlanso reserves the right to suspend or reject any suspicious transaction and may request supporting documents.

For any inquiries related to fees and payments, please contact our support team at: [email protected]